Shipping policy

SHIPPING POLICY

CHANGE OF ADDRESS 

Please ensure that your billing and shipping addresses are correct prior to completion of your order. we will no longer update shipping addresses.

 

UNVERIFIABLE ADDRESSES

'RETURN TO SENDER'

Packages that are 'returned to sender' due to incorrect shipping information provided by customer, will ;issued a store credit minus shipping costs

 

TRACKING SHOWS DELIVERED, BUT I DON'T HAVE MY ORDER WHAT SHOULD I DO?

Please contact your local office If your package is confirmed as lost or stolen, please initiate a Lost/Stolen package claim with logistic We will not replace any confirmed package(s) 

 

ORDER CHANGES / CANCELLATIONS

We begin processing your order immediately upon receipt. For this reason, we will not be able to cancel or change your order once you have submitted it.

 

ORDER PROCESSING/SHIPPING TIMEFRAME

All domestic orders are processed and shipped within 3 to 5 business days. However safety precautions in our warehouse, orders may take an additional 5 to 7 business days to ship.